A real person in Hopewell Junction answers the phone between 10 and 6 Eastern. If it's about an order that's already placed, the fastest path is the order issue form — it routes straight to production with your job attached.
Don't use this page — report an order issue instead. It attaches your job number, artwork and proof automatically so nobody has to ask.
10 Corporate Park Dr
Hopewell Junction, NY 12533
Pickup by appointment. Call ahead — we're a production floor, not a retail counter.
DTF: 12:00 PM ET for same-day, 2:30 PM with Super Rush.
Banners: midnight for next-day, 1:00 PM for same-day rush.
Full schedule →
We sell to the trade only. Send a resale certificate and we'll turn on pricing, usually the same business day.
Apply in 2 minutes →
Everything marked with an asterisk is required. We reply to every message on the same business day.
Or just call 845-345-0823. It's usually faster.
For anything in the configurators, you already have one — DTF, banners, patches and stickers all price live on their own pages with no quote request. Write in if you need something we don't list, a size outside the configurator's range, or recurring volume that should be priced as a contract.
No. Junction Print Lab sells to the trade only — print shops, embroiderers, sign shops, promotional products distributors and apparel brands. We ask for a resale certificate or business documentation before turning on pricing. There is no consumer-facing JPL storefront, which is the point: your customer can't find us or price around you.
Use the order issue form rather than this one. It pulls your job number, artwork and approved proof into the ticket automatically, which means we can usually resolve it in one exchange instead of four. Photos help enormously — take them before you unpack everything.
Yes, by appointment. Call first. We're a production floor with no retail counter, and showing up unannounced usually means waiting while somebody finds your job.
Often. We stock more material than the configurators expose — 18 oz blockout, mesh banner, cast vinyl for wraps, specialty laminates. If you can describe it, write in and we'll tell you honestly whether it's something we run or something you should send elsewhere.
Send us your resale certificate and we'll turn on trade pricing, usually the same business day. No minimums, no monthly fee, no commitment.
