What to send, at what resolution, in what color space. We check every file before it prints and tell you what is wrong — but a file built right the first time skips a round trip and a day.
| Product | Best format | Resolution | Color |
|---|---|---|---|
| DTF transfers | Transparent PNG | 300 DPI at final size | RGB |
| Banners & wide format | PDF or AI | 100–150 DPI at final size | CMYK |
| Patches | Vector — AI, EPS, SVG, PDF | Vector | N/A — single tone |
| Stickers & decals | PDF or AI with a cut path | 300 DPI at final size | CMYK |
Your monitor is backlit and your substrate is not. Nothing printed will ever match a screen exactly, and any shop that promises otherwise is managing your expectations rather than your color.
A real person answers the phone between 10 and 6 Eastern. Most questions take one call, not a ticket thread.